FAQs + Policy
Some clients are hesitant to cooperate because of some bad experiences with the 3D team they hired before. That's the reason we provide some information below about our Progress and How we work smoothly, so clients can feel more secure
1. How much does your price cost?
The Price cost depends on your project Size requirements. but in general for residential projects, our prices range from $200 – $400.
To get a detailed quote, please Leave your email address below and we will send you our Details prices list
2. How to pay?
We accept the following payment methods
– Bank Card: Visa, Mastercard, Discover, American Express
– PayPal
– Payoneer
– Wise.com
To initiate a project, a 50% deposit is required . If cost calculation is challenging, messege us for assistance.
After project completion, we request the 50% balance payment upon rendering delivery. Non-responsive clients may have the same credit card charged for the balance. In rare cases, we watermark images at 10% opacity for client approval before requesting the balance payment, ensuring commitment. Once the balance is paid, the watermark is removed. We remain flexible for additional changes post-balance payment.
3. How long an image usually take?
The timeframe varies based on the image scale, generally with an Smal to medium Residential image falling between 2 to 4 days.
4. How long do projects usually take?
Usually with an Smal to medium Residential Projects are typically constrained within a 1 to 3 week timeframe, with flexibility for adjustments to accommodate tight deadlines.
5. What assures the quality of your Service?
We take pride in delivering high-quality 3D rendering images tailored to your specifications. Our commitment is backed by a satisfaction guarantee
If you are not satisfied with the services, we offer a full refund without any hassle. Your confidence in our service is our priority.
6. What files are required to initiate a project?
EXTERIOR:
- 2D Autocad drawing: (.dwg)
2D Drawing of Floor and elevation with Material details
Or PDF drawings at least if you don’t have it - 3D model if ready: (.max .skp .rvt .obj)
In case you already have a 3D file, we will not charge you the model cost - Mood boards, Reference image: ideas you want for Sky, enviroment, plant, etc…
- Project Location: (Google map): To serve the purpose of recreating real life in the project
- Your specific request: send us any kind of files, either hand sketches or even a video briefing to to express your request
INTERIOR:
- 2D Autocad drawing: (.dwg)
the 2D Floor plan with or without funiture
Or PDF drawings at least if you don’t have it - Funiture, Decor and Design list:
Often we work with interior designers who request exactly the types of items they want to place in their designs - Mood boards, Reference image: ...In case you want us to choose the furniture and design by ourselves, Pls provide the Refrence images with clear Interior style.
7. Steps to complete a project
In general, to complete a project we often go through 5 stages
1. Modeling: Receive your 2D Drawings file and modeling it into a 3D model.
This stage will be skipped if the client provides 3D files
2. Camera + Lighting:
Set up environment, Camera, lighting and send to client to choose
With Clay White Material
3. Delivery: Material + Delivered full images of materials and lighting, waiting for revisions from the client
4. Revision Round 1: Edit change requests coming from client if any
– No Extra charge
5. Revision Round 2: Edit change requests coming from client if any
– No Extra charge
6. Revision Round 3,4,5..: Edit change requests coming from client if any
8. Editing and Revision Policy
- Clients are entitled to Two complimentary rounds of revision for each image.
- Starting from the third round onwards, a supplementary fee of 5%-20% per view will be applied for revisions.
(As an illustration, for an Interior view priced at $200 requiring a third round, an additional charge of $10-$40 will be incurred)
Subjective errors originating from the N2Q Studio team will be rectified promptly and will not be considered as a revision initiated by the client.
9. Can you do revisions for us after several months or even years after completing?
We can do revisions as long as we providing 3D rendering services. We keep all of the work files on our data storage and have a copy on the cloud.
This way allows being sure that we don’t lose any information. However, we need negotiation about the extra Revision cost if you need to do it after a long time.
10. Methods of working and communicating
- Chat group:
There will be a project manager ready to discuss and answer your questions immediately in our Group chat, we use Whatapps, Skype, Telegram… - Online project management board:
We have a system that makes it easy to track the progress, Update the work and communicate with client about editing Issues Entire the project
You can also easily make quick edit requests to us right here by easy tools
Get detailed Price List
In case you want to take a look at our price list, please leave your Email and we will send you our Portfolio with the price list attached in few minutes
